Warranty Policy
Your protection and peace of mind matter to us
Authentic Product Coverage
Protection against manufacturing defects and hardware failures
Standardized Terms
7-day checking warranty or official brand warranty where applicable
Hassle-Free Claims
Simple and transparent process to request support
Warranty Coverage by Category
Different products carry specific warranty terms and coverage
Networking & Cabling
Brand / 7-Day CheckingCoverage Includes:
Manufacturing defects, connectivity issues, dead on arrival
Examples:
CAT6 Cables, Routers, Network Switches, Patch Cords, Connectors
Studio & Audio Gear
Brand / 7-Day CheckingCoverage Includes:
Hardware defects, mic audio failure, soundcard malfunction
Examples:
Condenser Microphones, Sound Cards, Boom Arms, Audio Cables
Tech & Mobile Accessories
Brand / 7-Day CheckingCoverage Includes:
Functionality defect, non-charging, power delivery issues
Examples:
Power Adapters, USB Hubs, Converters, Charging Cables
Water Filter & Accessories
7-Day CheckingCoverage Includes:
Manufacturing defects, fitment or valve defects prior to installation
Examples:
Filter Cartridges, Housing Units, Fittings, Tubing
How to Claim Warranty
Simple steps to get your warranty claim processed
Step 1: Contact Support
Reach out to our customer support team with your order details and issue description
Step 2: Provide Documentation
Share your order number, invoice, and unboxing/issue video or photos
Step 3: Assessment
Our technical team will review the issue according to the warranty terms
Step 4: Resolution
We'll assist with repair, replacement, or brand center guidance based on coverage
Need Help With a Warranty Claim?
What's Covered
- Manufacturing defects and faulty components
- Hardware failures under normal usage during warranty period
- Defective items on delivery (Dead on Arrival)
- Incorrect items dispatched
What's Not Covered
- Physical damage due to misuse, drops, or accidents
- Water or liquid damage
- Power surge damage or burnt components
- Normal wear and tear from daily use
- Damage resulting from unauthorized modifications
Important Warranty Terms
General Terms
- • Warranty starts from the date of delivery
- • Original purchase receipt or order ID required
- • Warranty applies to the original purchaser
- • Products must be used per manufacturer specifications
Claim Requirements
- • Valid order number and receipt
- • Clear description & photo/video evidence of the defect
- • Product must be within applicable warranty timeframe
- • All original accessories and box included
Warranty Support Contact
Get help with your warranty claims and questions
Phone Support
0300-2244-917
10 AM - 7 PM (Mon-Sat)
info@skytech.pk
Support Response Assistance
Claim Assistance
Store & Brand Support
Direct Guidance for Warranty Claims